Franc.li Logo Franc.li Logo Dark
  • How We Can Help

    Our Self-Reported Data Suite

    textforhelp.app textforhelp.app

    textforhelp.app

    A 24/7 mental health crisis text line for youth, completely confidential and operated by licensed clinicians. Featuring Client Data Dashboards.

    youthsurvey.app youthsurvey.app

    youthsurvey.app

    An annual, fully-anonymous survey tool for youth to track their mental health and wellness. Analytics provided within 24 hours of completion.

    justcheckin.app justcheckin.app

    justcheckin.app

    A daily, weekly, or bespoke universal screener / check-in tool for youth to track their mental health and wellness and other needs.

    Add-Ons

    • Mobile App
    • Directory
    • Messaging
    Understanding Youth Mental Health Trends: Data-Driven Insights for Schools Understanding Youth Mental Health Trends: Data-Driven Insights for Schools
  • Whos & Whys

    About You

    • Schools
    • Communities
    • Non-Profits
    • Health Boards

    About Us

    • Who We Are
    • Blog
    • Privacy First
    • FAQ
    Case Study

    Where's the Data?

    Student supplied info changes everything.

    Read story →
Contact Us
  • How We Can Help

    Our Self-Reported Data Suite

    textforhelp.app textforhelp.app

    textforhelp.app

    A 24/7 mental health crisis text line for youth, completely confidential and operated by licensed clinicians. Featuring Client Data Dashboards.

    youthsurvey.app youthsurvey.app

    youthsurvey.app

    An annual, fully-anonymous survey tool for youth to track their mental health and wellness. Analytics provided within 24 hours of completion.

    justcheckin.app justcheckin.app

    justcheckin.app

    A daily, weekly, or bespoke universal screener / check-in tool for youth to track their mental health and wellness and other needs.

    Add-Ons

    • Mobile App
    • Directory
    • Messaging
    Understanding Youth Mental Health Trends: Data-Driven Insights for Schools Understanding Youth Mental Health Trends: Data-Driven Insights for Schools

    Latest Solutions Article

  • Whos & Whys

    About You

    • Schools
    • Communities
    • Non-Profits
    • Health Boards

    About Us

    • Who We Are
    • Blog
    • Privacy First
    • FAQ
    Case Study

    Where's the Data?

    Student supplied info changes everything.

    Read story →

Cookie Policy

Last Updated: March 1, 2025

We keep our cookie usage to a minimum. This policy explains how we use cookies to provide essential functionality while respecting your privacy.

Contents

  • Overview
  • What Are Cookies
  • How We Use Cookies
  • Third-Party Services & Cookies
  • Essential Cookies We Use
  • Managing Cookies
  • Updates to This Cookie Policy
  • Contact Us

Overview

At Franc.li, we believe in transparency regarding how cookies and similar technologies are used on our website. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

We keep our cookie usage to a minimum and only use essential cookies required for the functionality of our services.

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies can be categorized as:

  • Session cookies: Temporary cookies that are deleted when you close your browser
  • Persistent cookies: Cookies that remain on your device for a specified period or until manually deleted
  • First-party cookies: Set by the website you're visiting
  • Third-party cookies: Set by domains other than the one you're visiting

How We Use Cookies

Franc.li uses cookies in a very limited capacity. We only use essential cookies that are necessary for the proper functioning of our website and services. Specifically, we use cookies to:

  • Enable login functionality for clients accessing dashboard areas
  • Maintain your session when logged in
  • Ensure the security of your browsing session
  • Remember your preferences (such as dark/light mode)

We do not use cookies for:

  • Tracking your browsing behavior
  • Marketing or advertising purposes
  • Creating user profiles
  • Analytics (we use anonymous, aggregated data only)

Third-Party Services & Cookies

Our website may contain links to third-party websites or services. Please note that when you click on these links, you may be directed to external sites that have their own cookie policies. These third parties may include:

  • Vercel (our hosting provider)
  • Cloudflare (for content delivery and security)
  • Google (if you access shared documents or resources)
  • Backblaze B2 (for file storage when accessing downloads)

We have no control over and assume no responsibility for the cookies set by these third parties. We recommend reviewing their respective cookie policies for more information about how they may use cookies when you interact with their services.

Essential Cookies We Use

The following essential cookies may be set when you use our website:

Cookie Name Purpose Duration
session Maintains your authenticated session when logged in to client dashboard areas Session (until browser is closed)
auth_token Securely identifies authenticated users to access restricted areas 14 days
csrf_token Protects against Cross-Site Request Forgery attacks Session (until browser is closed)
theme_preference Remembers your light/dark mode selection 1 year

Managing Cookies

While we only use essential cookies necessary for our website to function properly, you can still control and manage cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Please note that disabling essential cookies may affect the functionality of our website and prevent you from accessing client dashboard areas.

Updates to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically for any changes.

Contact Us

If you have any questions about our Cookie Policy or our data practices, please contact us:

  • By email: privacy@franc.li
  • By visiting the contact page on our website: Contact Us

Cookie Usage Policy

At Franc.li, we're committed to using cookies responsibly and transparently. We only use essential cookies necessary for our services to function properly, particularly for secure access to client dashboard areas.

If you have any questions or need clarification about our cookie practices, please don't hesitate to contact us.

Franc.li Logo Franc.li Logo Dark

We provide crisis text lines and mental health resources to communities through our innovative platforms.

Twitter LinkedIn GitHub

Our Data Suite

  • textforhelp.app
  • youthsurvey.app
  • justcheckin.app

Add-Ons

  • Mobile App
  • Directory
  • Messaging

For You

  • Schools
  • Communities
  • Non-Profits
  • Health Boards

About Us

  • Who We Are
  • Our Council
  • Privacy First
  • FAQ
Terms of Service • Privacy Policy • Cookie Policy • Accessibility
© 2025 Franc.li. All rights reserved.